A great pub is a sustainable and thriving business. That’s why we’ve got training programmes and opportunities to help you meet your potential and help your pub business grow over the long term.
Innside Knowledge
We have two training courses to get you fired up and ready for running a pub. Innside Knowledge is our mentor-led virtual induction course for Leased & Tenanted agreement licensees. And Just Add Knowledge is our award-winning programme for our Management Agreement (Just Add Talent) operators. These initial programmes include one year's subscription to the BII (British Institute of Inn Keeping) and access to our e-learning platform for one year.
e-Learning
You can access our online training platform any time to learn about everything from Food Safety and Allergens to Conflict Management and Interview Skills. There are over 50 modules to choose from. So maybe it’s worth carving out some time with your team to see how everyone can develop your service and offering.
Raising the bar workshops
Our workshops are designed to help take your pub business to the next level. Enrol in our Passion for Quality workshop, designed to help you hone bar and cellar skills. Or develop your social media talent through specialist training. These workshops will help you attract more customers through the doors and improve their experience while they’re in your pub.
Grow your food offer
We all know food is big business in our industry. We have the most comprehensive food support offer in the leased and tenanted sector. Our programme provides training, deals, tools and advice to help you make the most of the opportunity and provide the best experience for your customers.
Commitment to growth
We partner with industry experts and call on our experienced in-house teams to give you the very best training, insights and knowledge to help you grow your business. All you need to do is speak to your BDM to discuss how you want to develop your business.
Next steps
As an experienced publican, you’ll find our website has all the information you need to get started. From finding the right pub and agreement type for your business, to understanding the application process and our 5 Star Promise to you.
Our Coaching Area has additional articles on setting up and managing a pub to help you make a more informed choice.
You’ll also find information about our business and the management team behind it.